ONLINE ORDERS

 

Orders are processed within 1-2 business days, however many of the 14k gold items are made to order and can take up to 3 weeks. If you have any questions or need your order by a special date please email me. Once your order is ready to ship we will send you a confirmation email with a tracking number.

PRIVACY POLICY

I am committed to honoring the privacy and security of your personal information, and make every effort  to ensure it remains safe. If you want to be on the mailing list, your information is only used to tell you  about upcoming events, promotions and new products and sales

 

 

 RETURN POLICY

I want to make sure you love your order.  If for any reason you are not satisfied, or it isn't the right size I will happily return or exchange merchandise in like-new condition within 10 days of receiving your purchase. 

To make an exchange or return, please email nikki@nikkimontoya.com, and let me know you would like to exchange or return.  The customer is responsible for  return shipping costs. Please email nikki@nikkimontoya.com with any questions or concerns. 

RING SIZING

Not sure what ring size you are? Now you can buy a ring sizer that makes it easy to measure your finger. If you would like to purchase a ring after buying the sizer please use the code RINGSIZER10 and the amount spent on the sizer will be credited to your jewelry order. If you need a custom size please let me know after you place your order.